QUALITY

Our strategic objective is to promote quality through appropriate processes and measurements. In order to maintain standards of excellence in terms of consistency, accountability, cost-effectiveness and a strong customer orientation, we have developed a Eurideas quality management strategy and a corporate commitment to quality which is shared by all our stakeholders. We consistently seek to ensure the overall quality of the end product and its timely delivery.

Ensuring excellence through management
Our management team is committed to promoting standards of excellence at each level of our operations and to ensuring that Eurideas’ quality objectives are achieved and its strategies are effectively implemented.

Ensuring quality through client focus
Our quality-control system includes review processes which help identify our clients` needs and expectations, and transform  them into standard requirements. Based on these requirements we have developed a system of product review processes to ensure the quality of our work.

Ensuring quality in our human resources
Eurideas puts great emphasis on hiring and contracting translators with appropriate cultural competences and familiarity with the relevant terminology in their target language(s).
The performance of our translators is also regularly evaluated, based on our clients` feedback.

Ensuring quality in our operating processes
Projects are supervised in order to monitor progress and identify any deviations from specifications, objectives and the results anticipated. Applied on a cross-disciplinary basis, quality control is carried out at all project stages and the results are fully integrated into management operations.

Ensuring quality in handling information
We treat all information and materials received from our clients as highly confidential, thus ensuring that they cannot be accessed by third parties. Eurideas treats all kinds of electronic information in accordance with the EU data protection requirements. We also regularly save our documents on our central server and make backup copies.